Welcome to Happy.services and Happy Holiday Homes Sagl.
Either through word of mouth, reputation or from long standing customer loyalty; our clients choose Happy.services time and time again for our professional experience, local knowledge, honest and dedicated customer service and our fully-comprehensive range of property services.
We are adamant that our flexibility and high level of service does not have to cost the earth! Our aim is to provide a style of property management which is flexible and professional - and one which will yield the perfect balance of service and value to you. We believe providing the highest level of customer service and support should come as standard, which is why our aim at Happy.services is to please each and every client. A great value and open service ensures our clients ultimate satisfaction; as projects and services are delivered on time and on budget.
With our experience and big customer base of holiday guests we know who to approach, when it comes to marketing your Lake Lugano property as a high quality holiday rental. Our dedicated partner booking company comprises a truly global and multi-lingual team who is focussed in booking your holiday home 365 days of the year!
At Holiday Property Solutions we endeavor to build first class client relations and maintain them in a professional and constructive way so that we may assist you in every aspect of property ownership. We provide answers to questions and find solutions to problems, so that you don't have to.
Agent
lugano@swisspropertysolutions.com
+41 (0)91 9220881
http://swisspropertysolutions.com/
Office Location: Corso Elvezia, 14, CH 6900 Lugano - Switzerland
Agent
lugano@swisspropertysolutions.com
+41 (0)91 9220881
http://swisspropertysolutions.com/
Office Location: Corso Elvezia, 14, CH 6900 Lugano - Switzerland
Happy.services is a young yet nevertheless ambitious company, and has grown to become the number one choice for clients wanting a property management company they can trust and depend on. Our vision is to become the leading Property services company, and we strive to be the best in every avenue we explore, so that we can provide our clients with the highest level of reassurance and professionalism. We also understand the importance of our staff and we are committed in ensuring all employees find a rewarding, fulfilling and long-term career with us. Our business is people-focused and we therefore recruit staff with top customer service skills and enthusiasm, passion and drive. If you think you have what it takes to become a Happy.services Property Manager, Holiday Lettings Agent or a Technical or Administrative Assistant, please do contact us with your CV.
1. Object of processing
The Data Controller processes the personal data, which you (hereinafter referred to as "the Data Subject") provide for the sole purpose of responding to your requests and may only be disclosed to third parties if this is necessary for that purpose.2. Purpose of processing
Your personal data is processed without your express consent art. 6 lett. b), e) GDPR), for the following purposes:3. Method of processing
The processing of your personal data is carried out by means of the operations indicated in art. 4 Privacy Code and art. 4 n. 2) GDPR and precisely: collection, recording, organisation, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data are subject to both paper and electronic and/or automated processing.4. Storage time of processed data
Data are processed and kept for the time required for the purposes for which they were collected.5. Processing of navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to be associated with identified interested parties,but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and IT environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct operation. The data could also be used to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the site.6. Security measures
The Data Controller has adopted a variety of security measures to protect your data against the risk of loss, misuse or alteration. In particular: it has adopted the measures set out in Articles 32-34 of the Privacy Code and Article 32 of the GDPR; it uses data encryption technology and protected data transmission protocols.7. Data access
Your data may be made accessible for the purposes set out in Articles 2.A) and 2.B)8. Communication of data
Without your express consent (ex art. 24 lett. a), b), d) Privacy Code and art. 6 lett. b) and c) GDPR), the Data Controller may communicate your data to Supervisory Bodies, Judicial Authorities as well as to all other subjects to whom communication is compulsory by law for the fulfilment of the aforementioned purposes. Your data will not be disseminated.9. Data transfer
The management and storage of personal data will take place in Europe, on servers located in Italy of the Data Controller and/or third-party companies appointed and duly appointed as Data Processors.10. Nature of data conferment and consequences of refusal to answer
The provision of data for the purposes set out in Art. 2 is compulsory as it is necessary to respond to requests for information.11. Rights of the data subject
In accordance with the provisions of Chapter III, Section I, GDPR, you may exercise the rights set forth therein and in particular: Right of access - To obtain confirmation as to whether or not personal data concerning you are being processed and, if so, to receive information relating, in particular, to: the purposes of the processing, the categories of personal data processed and the period of storage, the recipients to whom the data may be disclosed (Article 15, GDPR); Right to rectification - Obtain, without undue delay, rectification of inaccurate personal data concerning you and supplementation of incomplete personal data (Article 16, GDPR); Right to erasure - Obtain, without undue delay, the erasure of personal data concerning you, in the cases provided for in the GDPR (Article 17, GDPR); Right to restriction -Obtain from the Controller the restriction of processing, in the cases provided for by the GDPR (Article 18, GDPR); Right to portability -To receive, in a structured, commonly used and machine-readable format,the personal data concerning you provided to the Controller, as well as to obtain that it be transmitted to another controller without hindrance, in the cases provided for by the GDPR (Article 20, GDPR); Right to object - Object to the processing of personal data concerning you, unless there are legitimate grounds for the Data Controllers to continue the processing (Article 21, GDPR); Right to complain to the supervisory authority - Complain to:Federal Data Protection and Information Commissioner Feldeggweg 1 CH - 3003 Berne
12. Modalities for exercising rights
You may exercise your rights at any time by sending13. Questions or concerns
If at any time you believe that the Owner has not followed the above policy, please let us know by sending an email to privacy@happy.rentals and we will do our best to identify and resolve any concerns.14. Changes to this Policy
This Policy is subject to change. We therefore recommend that you check this Policy regularly and refer to the most up-to-date version. The latest version of the Privacy Policy is posted on this page, indicating the date it was last updated.